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Customer Service

CUSTOMER SERVICE

You Can Count On Us!

We focus the same tight attention to detail in the office as we do on the production floor to make sure that your cases are returned to you, to your specifications, on-time every time.

 

 

FREE local pickup and delivery – Our drivers are friendly, reliable, and knowledgeable about our products and services.

Call us for a pickup.

FREE shipping – We provide shipping to and from your practice via US mail. Here are postage paid mailing labels you can download and print. And here's our downloadable Rx form.  Contact us and we'll mail you an Rx pad and shipping labels.

 

Delivery schedule – Number of days in lab, (not including weekends or holidays.) Does not include the pick-up and delivery or shipping days.

Fee schedule – We'd be happy to fax or email you a current fee schedule on request.

 

Visa, Mastercard, Discover and American Express – You can pay your bill by using any of these four major credit cards and to make it really easy, we can set up auto-pay. Choose to have us mail or e-mail your monthly statements to you.

 

Consultations – We are always delighted to provide you with the personal attention you need, when you need it to assure quality restorations. Toll Free 800-693-7487 or locally 425-776-7718.

 

Custom shade taking – Make an appointment to get one on one attention from our porcelain technicians to ensure the final shade of your restoration matches perfectly. Call us today at 425-776-7718. Click here for maps and directions for your patients.

 

State-of-the-art infection control protection – SeaBrook disinfects and steam cleans every case before it leaves the laboratory. (WISHA requires that doctors disinfect each case before sending to the lab. We appreciate your cooperation.)

 

Lunch and Learn - Please contact us to learn more about our products and services while on your lunch hour. 

Check out our pick up and delivery area on the map!

  • Marysville

  • Smokey Point

  • Lake Stevens

  • Monroe

  • North Bend

  • Everett

  • Mukilteo

  • Mill Creek

  • Lynnwood

  • Woodinville

  • Kenmore

  • Shoreline

  • Mountlake Terrace

  • Seattle

  • West Seattle

  • Fall City

  • Issaquah

  • Renton

  • Kent

  • Burien

  • Bellevue

  • Kirkland

  • Redmond

  • Bothell

  • Duvall

  • Sammamish

  • Maple Valley

Call Today to schedule a pick up!

Single Unit

 

Gold Crowns

5 days

PFMs

5 days

E-max

5 days

Zirconia

5 days

Solid Zirconia

5 days

 

Implants

10 days

 

Dentures

5 days set-up

5 days finish

 

RPD Frames

10 days

 

Nightguards

5 days

Laser Welding

5 days

 

Relines & Repairs

24 hour turn around time available in certain areas. Please call and speak with our front office staff to see if you are eligible today.

2-6 Units

 

Gold Crowns

7 days

PFMs

7 days

E-max

7 days

Zirconia

7 days

Solid Zirconia

7 days

 

Implants

10 days +1 day/unit

Lab Schedule

Number of days in lab, not including weekends or holidays. Does not include pick-up and delivery or mailing days. For complex or combination cases, call to determine turn-around. 

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